The COVID-19 pandemic has forced the widespread use of virtual visits, demonstrating that care can be delivered effectively through virtual means. As the risk of transmission and exposure to the virus remain, and as patient demand for virtual access to health care providers is unlikely to abate over the immediate term and beyond, the health system must consider mechanisms to best incorporate virtual visits as a regular component of health care delivery. Based on these changing health care dynamics, decision-makers are interested in understanding the enablers needed to continue to offer virtual visits effectively as a standard form of health care delivery in Canada.
Link to Report
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